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Human Error and Operational Discipline

Answers and Solutions for Managing Non-Compliant Behaviors

19-21 Nov 2019
NBC TOWER | Chicago, IL, United States of America

Why You Should Attend

Human Error and Operational Discipline

“Human Error” is widely accepted as the number one cause of serious unplanned events. As a result, organizations continue to expend valuable time, money and resource on corrective actions designed to better manage “Human Error” with the aim of preventing future, similar unplanned events from occurring. Unfortunately, the vast majority of such corrective actions simply miss the mark and fail to add meaningful value.  Why?  Because it’s often the case that the real causes of “Human Error” go undiscovered and are ultimately either misunderstood or simply too uncomfortable for the organization to face. Consequently, organizations make little real progress in reducing their overall risk profiles and yet continue to be surprised when the next serious unplanned event occurs. Failing to effectively manage “Human Error’ can undermine and seriously handicap an organization’s ability to predict forward looking operating costs, precisely at a time when the margin for error in so many industries has effectively been cut to zero. This course takes a down to earth, pragmatic approach that separates the theory from the day-to-day realities and provides attendees with simple, yet effective tools to reverse the causes of human error and helps take the first step toward building a high reliability organization.


This interactive session will comprise practical examples, tutorials, active coaching and roundtable discussions all aimed at understanding how to develop effective strategies and specific actions to minimize “Human Error” and in doing so, begin to transform your company into a high reliability organization. The program will include detailed, step-by-step guidance on how to gain a level of assurance that critical actions required to manage principal risks are always being performed to the correct standard.  Participants will want to come to the sessions with a good working knowledge of existing approaches and actions to address “Human Error” and a willingness to discuss aspects of this in a confidential learning environment. 



Key Topics

  • An introduction to Human Error - what are we really talking about?
  • Understanding why so many organizations do such a poor job in managing “Human Error”
  • Separating Human Error between an isolated and a systemic challenge
  • Formulating effective corrective actions to better manage “Human Error”
  • Putting it all together and upgrading the incident management process

  • Why Choose marcus evans?

    marcus evans specialises in the research and development of strategic events for senior business executives. From our international network of 63 offices, marcus evans produces over 1000 event days a year on strategic issues in corporate finance, telecommunications, technology, health, transportation, capital markets, human resources and business improvement.

    Above all, marcus evans provides clients with business information and knowledge which enables them to sustain a valuable competitive advantage and makes a positive contribution to their success.

    Practical Insights From

    Peter V. Bridle
    HSE Experts
    Leading HSE experts in the oil and gas industry and has a well-deserved reputation for open, candid and straight talking leadership that has enabled some of the world's largest international offshore drilling contractors to develop world class, leading edge safety cultures. Peter has worked over 25 years across many aspects of the E&P industry and has extensive international experience - having lived and worked in almost 25 different countries including Libya, Angola, Nigeria, Yemen, Bulgaria, Brazil, Oman, Singapore, US, Mexico, Albania and Russia.

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    Event Contact

    For all enquiries regarding speaking, sponsoring and attending this conference contact:

    Emily Jones

    marcusevans, The NBC Tower
    455 N. Cityfront Plaza Dr.
    Chicago, IL 60611

    312.540.3000 x6714
    Fax: 312.894.6304