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Complaint Handling and Safety Surveillance for Medical Devices

How to Build a Robust Process and Keep Patients' Safety at the Forefront of Your Activities

23-24 Apr 2020
NBC Tower | Chicago, IL, United States of America

Why You Should Attend

Complaint Handling and Safety Surveillance for Medical Devices

This course is designed to provide training for complaint handling, product quality, risk management and regulatory affairs professionals. As well as providing patient safety medical directors, quality systems managers and commercial organization leaders with the tools to establish and/or contribute to a robust post market safety surveillance and risk management process designed for the continuous product improvement and risk reduction efforts to ensure patient safety and increase customer satisfaction.

Key Topics

  • Product Risk Assessment of Intended Use and Foreseeable Misuse
  • Complaint Handling Process
  • vigilance Reporting
  • Complaint Metrics
  • Complaint Training

  • Why Choose marcus evans?

    marcus evans specialises in the research and development of strategic events for senior business executives. From our international network of 63 offices, marcus evans produces over 1000 event days a year on strategic issues in corporate finance, telecommunications, technology, health, transportation, capital markets, human resources and business improvement.

    Above all, marcus evans provides clients with business information and knowledge which enables them to sustain a valuable competitive advantage and makes a positive contribution to their success.

    Practical Insights From

    Maria Sanchez
    Maria Sanchez is the founder and president of Medical Device Safety Group, Inc. (MDSG), a consulting company providing services for medical device manufacturers specializing in complaint handling processes, post-market safety surveillance, risk management, and Clinical Evaluations Reports for class II and class III medical devices. Ms. Sanchez was the leader of teh Complaint Handling and Safety Surveillance department for Cordis Corporation. Ms. Sanchez overlooked the worldwide complaint handling organization to ensure that processes and systems were in place to detect and monitor product safety and performance signals.

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    Event Contact

    For all enquiries regarding speaking, sponsoring and attending this conference contact:

    Emily Jones

    marcusevans, The NBC Tower
    455 N. Cityfront Plaza Dr.
    Chicago, IL 60611

    312.540.3000 x6714
    Fax: 312.894.6304